Apantio AI

Understand Apantio AI

Apantio AI helps businesses answer calls, capture caller details, book appointments, and follow up from one operator dashboard.

Apantio AI is an AI receptionist for businesses that rely on phone calls. It answers calls through a dedicated business phone number, uses your saved business knowledge to respond to callers, helps with appointment booking and appointment changes when your services and calendar are connected, and keeps calls, messages, contacts, appointments, transcripts, and recordings organized in one dashboard.

Start with the setup guide if you are setting up Apantio AI for the first time. If your workspace is already live, use the dashboard guides to review activity, tune your agent, and keep follow-ups moving.

Start with a free account and use a dashboard test call before claiming a public number.

  • Setup guide: Create an account, verify your mobile number, import website knowledge, and claim a phone number.

Apantio AI dashboard overview

_The Home dashboard brings together recent calls, messages, follow-ups, appointments, and trends._

What Apantio AI helps with

  • Answer inbound calls through a dedicated Apantio AI number.
  • Use a saved greeting and fallback language for unclear caller audio.
  • Search knowledge from text entries, uploaded documents, and imported public website pages.
  • Help callers schedule, cancel, or reschedule appointments when services and Google Calendar are configured.
  • Transfer a live call to a configured phone number when transfer policy allows it.
  • Take callback or follow-up messages when a transfer is not possible or a caller wants staff to follow up.
  • Store calls, transcripts, recordings, contacts, SMS conversations, appointments, and dashboard summaries.
  • Support hosted plans, usage tracking, and self-hosted deployments.

Main dashboard areas

| Sidebar area | Pages | What it is for | | --- | --- | --- | | General | Home, Calls, Messages, Contacts, Appointments | Review daily activity, conversations, caller profiles, and bookings. | | Agent | AI settings, Knowledge, Services, Rules | Configure how the AI receptionist greets callers, answers questions, explains services, books appointments, and escalates conversations. | | Manage | Analytics, Integrations, Settings | Track performance, connect Google Calendar and SMS, manage usage, billing, account details, and preferences. |